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False Declines in Online Payments: Frustration

Read Time 1 mins | Written by: Finartz Team

False declines. For the ecommerce merchant, they can be a never-ending source of frustration. False declines represent good transactions (meaning would-have-been sales) that are declined due to suspicion of fraud. Simply put, they are valid transactions that are incorrectly rejected. Missing a good sale because of a false decline eats into profits. But here’s the bigger problem.

But for the merchant and issuer, it’s not easy either. Becoming a security expert and tracking down false declines is not what their focus should be. But there’s an answer. To help reduce false declines, it all starts with authentication. EMV® 3-D Secure provides merchants and issuers with an additional layer of security prior to authorization that helps reduce false declines and fraud and ultimately, increase approvals.

Finartz allows you to address the causes of false declines easily, cutting down complaints from customers and ensuring security for payments. If you'd like to learn more about and how it can help your business, then join us in shaping the future of secure online payments with Finartz's Access Control Server and 3DS Server. Contact us at to learn more and try our product. 🤝 📩

Want to learn more about securing online payments?

Finartz Team

Fintech Enthusiasts